Shipping policy
SHIPPING POLICY
Last updated: August 12, 2026
Thank you for shopping at NoxWear. Below you will find all the information about our shipping process.
1. Processing Time All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays. If we experience a high volume of orders, processing may be delayed by a few days.
2. Shipping Rates and Delivery Times Shipping rates are calculated at checkout based on the destination and the weight of the order. Estimated delivery times vary by region:
- Domestic (Brazil): 5–15 business days
- International: 15–30 business days
3. Order Tracking Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your order through the carrier's website.
4. Customs, Duties, and Taxes NoxWear is not responsible for any customs fees, duties, or taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.
5. Lost or Stolen Packages NoxWear is not responsible for lost or stolen packages confirmed as delivered to the address provided. If your tracking information shows your package was delivered but you have not received it, please contact your local post office or carrier first.
6. Damaged Items If you received a damaged item, please contact us within 7 days of delivery at contato@noxwearstreet.com with your order number and a photo of the damaged item.
7. Address Changes Please ensure your shipping address is correct before placing your order. We are unable to change the shipping address once the order has been processed.
8. Contact For any shipping-related questions, please contact us at: contato@noxwearstreet.com